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Buzz Roberts's avatar

Great post. I noticed the trend years ago. You could buy a copy of Adobe and have no monthly fees. Once the monthly fees started I quit using their programs. I now avoid Adobe like the plague. I try to avoid any monthly fee products.

Microsoft is another offender. So is Apple. I pay a $10 monthly fee for cloud storage and am looking for a no fee option. Streaming services are another rip off. I now rent them for one month and cancel. There isn’t enough worthwhile content for more than two months per year anyway.

This rent, never own, is a fairly recent phenomenon. Your post puts it all in perspective. It’s another great american rip-off. Another racket run by the greedy oligarchs and monopolistic corporations. Health care, insurance and banking are also screwing us over every day.

I remember when almost every appliance was repairable. In the 1950’s my parents could get their toaster repaired. The same thing with their coffee pot. I was thinking about that a few days ago while using our $20 chinese made throw away cuisinart toaster. We have been conned for so long it’s amazing to think we didn’t notice it earlier.

We can thank trump and his oligarch masters for opening our eyes. The sight of the billionaires at trump’s inauguration is unforgettable. Musk’s nazi salute and joyful firing of hard working dedicated public servants made their arrogance and disdain for us peasants glaringly obvious. I hope we can reject their vision of permanent serfdom and regain our freedom.

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Robot Bender's avatar

I'm old enough to remember when it wasn't this way. Before the extraction economy. The current economic and labor world wasn't like this when I was a young adult (80s). That's about the time when all this started. Up until my adulthood, I could repair many things because my older family members taught me how and parts were available. Now, some small appliances are actually designed not to be repaired by the user. My MIL has a chest freezer that's almost 50 years old and only needs occasional maintenance. That's quality and it can be done. It's just not as profitable, so most companies don't build things to last anymore.

Buzz is right. Dealing with most businesses is deliberately made difficult because many will just give up in frustration rather than persist. That's why we see things like endless phone trees that sometimes don't have common options you need or just hang up on you. Just the fact that the term "friction" is used for these tactics shows that it's considered to be a tool. Even if you manage to get away, the next company will likely treat you the same.

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